Meeting your driver at the airport
Please read this important information about meeting your driver at the airport. We have prepared easy options for meeting our driver. Please get in touch with the office or your driver for further assistance if you have any airport problems that might delay your pickup process.
Inside and Curbside options require a working cell phone to communicate with the driver. You may connect with the driver using WhatsApp if you have an international line. The airport will provide a WiFi connection if necessary.
​
JFK Airport is currently under construction. For all terminal 4 arrivals, adding on inside meet and greet service is important. Expect delays going in and out of JFK Airport. Take extra time if you're departing from JFK.
Inside Meet & Greet
This option is the best way to meet your driver.
Your assigned driver will meet you inside the terminal with a customized greeting sign and assist carrying your luggage.
​
Domestic Flights: Meet by the baggage claim area.
International Flights: Meet by the Welcome Center.
All International travellers will clear customs and collect their luggage before coming out to the Welcome Center.
This option has an extra $35 fee.
This service is not available for Buses & Sprinters.
Express Curbside Meet
Every terminal has a curbside passenger pick-up area.
If you are familiar with the airport then this option would work for you. Please make sure you have a working cellphone to exchange text messages with the driver.